I can’t thank you enough for the wonderful care you gave my mother and my father. It wasn’t easy for us or my mother. Everyone was so kind and caring. That meant so much to my family. You are very special people!

The G. Family


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My godfather, Duke was a resident at your facility for three years following a debilitating stroke. The referral to your facility came from a friend who happens to be a social worker at a local hospital. Thankfully, the reference was very good as Duke’s family was not familiar with any long-term facilities in the area.

This past Wednesday, August 8^th, he passed away. To say that Duke was a challenging resident is an understatement; yet your nursing and ancillary teams faced this daunting challenge with care and compassion. During his stay at Comprehensive Health Care he received many different services to include Occupational, Physical and Speech Therapy. These services were very good to return Duke to his highest functioning level following his stroke. I can not begin to name every person from these ancillary departments as he received these services upon his arrival three years ago, but I do want to recognize them for their professionalism and service provided to Duke.

The nursing care provided by RN’s, LPN’s and CAN’s was very good. Duke never developed bedsores nor did he have any major injuries despite the fact that he occasionally tried to get out of bed without assistance. There are many wonderful team members who I know will go unrecognized by name in this letter and for that I apologize. I will, though, name a few whose exemplary care did not go unnoticed.

Becky L. is an outstanding member of your nursing team. She went above and beyond in the compassionate care that extended not only to Duke, but to his family and myself as well. An example of this is when I arrived at the facility during Duke’s last days only to find Becky in his room setting up a music box to play serenity music, as she knew the end was nearing also. These small acts of kindness do not get overlooked.

Sara Y. was Duke’s absolute favorite aide. As stated before, Duke could be challenging and Sara had the knack to calm him down. She was very good to him and he would ask for her by name.  Mary Jo K. is one of the evening nurses and she was excellent in communicating any change in condition to me as the health care surrogate. Duke liked her very much also.

As stated before, I could not possibly recognize everyone who had a positive impact on the care received by Duke, but the few names listed above stand out. I wanted to take this opportunity to thank you for all that you have done.

Sincerely,
Sylvia L.